AI voice agents for phone support are improving with features like quick turn...

https://holdenssplendiddigests.zenbloomer.com/posts/what-does-a-700-millisecond-pause-sound-like-on-a-phone-call

AI voice agents for phone support are improving with features like quick turn detection and seamless warm transfer handoffs. These advances reduce wait times and make switching to a live agent smoother for callers