Start by listening without rushing to fix things, then ask what kind of help...

https://highstylife.com/is-it-better-to-say-you-have-a-problem-or-i-noticed-you-look-tired/

Start by listening without rushing to fix things, then ask what kind of help would feel useful. You might say, “Would it help if I sat with you while you make that call?” Offer one practical step, like helping find an appointment or sharing a meal