Voice AI can miss the mark with answers when it mishears or guesses too much....

https://deansinspiringperspective.hexaforgey.com/posts/how-do-i-build-confirmation-sentences-from-api-responses

Voice AI can miss the mark with answers when it mishears or guesses too much. To catch errors early, one smart tactic is adding a simple readback of order IDs—having the system repeat them aloud lets customers confirm details right away