Voice AI can stumble and give wrong answers, but a few straightforward checks...

https://www.livebinders.com/b/3725759?tabid=a8b4b8e4-a66a-f3ce-78bd-f7c94a82461b

Voice AI can stumble and give wrong answers, but a few straightforward checks help catch errors early. For example, having the system read back order IDs lets customers confirm details before moving on