Voice AI sometimes gives wrong answers because it mishears or guesses too much....

https://direct-wiki.win/index.php/What_Should_a_Voice_Agent_Read_Back_Before_an_Irreversible_Action%3F

Voice AI sometimes gives wrong answers because it mishears or guesses too much. A practical way to catch errors early is using readbacks—for example, having the system repeat back order IDs before finalizing them