Voice AI sometimes gives wrong answers because it mishears or misinterprets...

https://wiki-byte.win/index.php/Voice_Agent_vs_Chatbot:_Which_One_Hallucinates_More_in_Support%3F

Voice AI sometimes gives wrong answers because it mishears or misinterprets what you said. Catching errors early can save a lot of trouble. For example, having the system repeat back order IDs helps users spot mistakes right away